PRIVACY POLICY

Who we are

Tilt Studio is an independent social media strategy and performance consultancy based in Sliema, Malta.

Tilt Studio is operated by Emilie Mary, based in Malta, and Pauline Vandescotte, based in Belgium. They jointly determine the purposes and essential means of processing the personal data described in this policy and act as joint data controllers. For privacy requests, contact hello@tiltstudio.eu. You may exercise your rights against either controller.

How we share responsibility

Emilie Mary handles privacy requests sent to hello@tiltstudio.eu and keeps this policy up to date. Both founders are responsible for keeping enquiry data secure and using it only as described in this policy.

What we collect

When you contact us through the form on this website, we receive the information you choose to provide: your name, your email address, your company name, the service you are interested in and your message. We do not collect any other personal information through this website, and we do not use tracking or advertising tools that build profiles about you.

How we use it

We use this information solely to respond to your enquiry and, where relevant, to prepare a proposal. Processing is based on your request, which takes place before any possible agreement between us (Article 6(1)(b) of the GDPR). We do not use your details for marketing, and we do not sell, rent or share them with third parties for their own purposes.

Who receives your information

Your message reaches us through the services that host and operate this website and deliver our email. Those providers process data on our behalf and only to provide that service. Some of them may process data outside the European Economic Area; where that happens, transfers rely on the safeguards those providers have put in place, such as the European Commission's standard contractual clauses. We keep this under review.

How long we keep it

We keep enquiries and our replies only for as long as needed to handle your request and any follow-up conversation, after which they are deleted or anonymised.

Your rights

You have the right to access the personal data we hold about you and to ask for its rectification or erasure, and you can ask us to restrict or object to its processing or to receive it in a portable format. To exercise any of these rights, write to hello@tiltstudio.eu and we will respond within one month. You also have the right to lodge a complaint with a supervisory authority — for Malta, the Office of the Information and Data Protection Commissioner; for Belgium, the Data Protection Authority (APD/GBA); or the supervisory authority in your country of residence.

Cookies

This site uses storage needed to operate and does not use advertising or analytics cookies. You can revisit this notice using the “Cookie settings” link at the bottom of each page.

Contact

For any question about this policy or the way your data is handled, write to hello@tiltstudio.eu.